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Referring the below thread Mobile Sends - Triggered SMS from Salesforce using Marketing Cloud Mobile Sends - Triggered SMS from Salesforce using Marketing Cloud

In my Salesforce Org under send type I cannot see Mobile Option.

Is there any thing I need to set up in Salesforce or Marketing Cloud to be able to have this Option.

Thanks Nitesh

1 Answer 1

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If you want to send SMS from Salesforce Core, you would need to create an apex class that triggers / sends the SMS through an API call towards Marketing Cloud. There is no point-n-click trigger configurations at present.

The Mobile Sends - if you have it configured (meaning, among other thing, you have a working mobile connect configuration in marketing cloud) - will allow you to create mobile / sms campaigns inside salesforce core, targeting a specific report og campaign (members).

Hope this clarifies.

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