I was able to implement: OnClick on Custom button to redirect to the Email template page with values filled-in using:

location.replace('/_ui/core/email/author/EmailAuthor?p2_lkid={!Contact.Id}&p3_lkid={!Case.Id}&retURL={!Case.Id}&template_id=00Xn0000000MYQyXXA&[email protected]');

But is there a way to implment: OnClick --> Sends an email, gives me an alert message on Screen Email sent successfully and redirects back to the Case record detail page?

1 Answer 1


Try this code, behind the Custom button, this is perfectly working for me.

Note that, Only User, Contact, Lead, or Person objects are allowed for targetObjectId


var message = new sforce.SingleEmailMessage(); 

message.targetObjectId = "{!Contact.Id}";
message.toAddresses = "{!Contact.Email}";
message.templateId = "00Xq0000000HwSw"; 
message.whatId = "{!Case.Id}"; 

var result = sforce.connection.sendEmail([message]); 
if(result[0].success == 'true') 
    alert("Email sent successfully"); 
} else 
    alert("Sending failed"); 

Refer Partner WSDL, to find the other attributes of SingleEmailMessage

<complexType name="SingleEmailMessage">
<extension base="tns:Email">
<element name="bccAddresses" minOccurs="0" maxOccurs="25" type="xsd:string" nillable="true"/>
<element name="ccAddresses" minOccurs="0" maxOccurs="25" type="xsd:string" nillable="true"/>
<element name="charset" type="xsd:string" nillable="true"/>
<element name="documentAttachments" minOccurs="0" maxOccurs="unbounded" type="tns:ID"/>
<element name="entityAttachments" minOccurs="0" maxOccurs="unbounded" type="tns:ID"/>
<element name="fileAttachments" minOccurs="0" maxOccurs="unbounded" type="tns:EmailFileAttachment"/>
<element name="htmlBody" type="xsd:string" nillable="true"/>
<element name="inReplyTo" minOccurs="0" type="xsd:string" nillable="true"/>
<element name="optOutPolicy" type="tns:SendEmailOptOutPolicy" nillable="true"/>
<element name="orgWideEmailAddressId" minOccurs="0" maxOccurs="1" type="tns:ID" nillable="true"/>
<element name="plainTextBody" type="xsd:string" nillable="true"/>
<element name="references" minOccurs="0" type="xsd:string" nillable="true"/>
<element name="targetObjectId" type="tns:ID" nillable="true"/>
<element name="templateId" type="tns:ID" nillable="true"/>
<element name="toAddresses" minOccurs="0" maxOccurs="100" type="xsd:string" nillable="true"/>
<element name="treatBodiesAsTemplate" type="xsd:boolean" nillable="true"/>
<element name="treatTargetObjectAsRecipient" type="xsd:boolean" nillable="true"/>
<element name="whatId" type="tns:ID" nillable="true"/>
  • Is there a way to implement: OnClick --> to send an email? As the template I am using is a custom Visualforce Email template, I am using this location.redirect by providing required values.
    – SatyaV
    Jun 28, 2017 at 3:21
  • Send an email to the recipient, i.e, Case record's owner.
    – SatyaV
    Jun 28, 2017 at 3:24
  • No. This is a standard Salesforce custom button added to the Case object's page layout.
    – SatyaV
    Jun 28, 2017 at 3:27
  • 1
    finally it worked for me, pls find the updated code Jun 28, 2017 at 4:38
  • 1
    Well, I really really appreciate your help/time. You are just awesome. Take a BOW!
    – SatyaV
    Jun 28, 2017 at 4:42

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