I was able to implement: OnClick on Custom button to redirect to the Email template page with values filled-in using:


But is there a way to implment: OnClick --> Sends an email, gives me an alert message on Screen Email sent successfully and redirects back to the Case record detail page?


Try this code, behind the Custom button, this is perfectly working for me.

Note that, Only User, Contact, Lead, or Person objects are allowed for targetObjectId


var message = new sforce.SingleEmailMessage(); 

message.targetObjectId = "{!Contact.Id}";
message.toAddresses = "{!Contact.Email}";
message.templateId = "00Xq0000000HwSw"; 
message.whatId = "{!Case.Id}"; 

var result = sforce.connection.sendEmail([message]); 
if(result[0].success == 'true') 
    alert("Email sent successfully"); 
} else 
    alert("Sending failed"); 

Refer Partner WSDL, to find the other attributes of SingleEmailMessage

<complexType name="SingleEmailMessage">
<extension base="tns:Email">
<element name="bccAddresses" minOccurs="0" maxOccurs="25" type="xsd:string" nillable="true"/>
<element name="ccAddresses" minOccurs="0" maxOccurs="25" type="xsd:string" nillable="true"/>
<element name="charset" type="xsd:string" nillable="true"/>
<element name="documentAttachments" minOccurs="0" maxOccurs="unbounded" type="tns:ID"/>
<element name="entityAttachments" minOccurs="0" maxOccurs="unbounded" type="tns:ID"/>
<element name="fileAttachments" minOccurs="0" maxOccurs="unbounded" type="tns:EmailFileAttachment"/>
<element name="htmlBody" type="xsd:string" nillable="true"/>
<element name="inReplyTo" minOccurs="0" type="xsd:string" nillable="true"/>
<element name="optOutPolicy" type="tns:SendEmailOptOutPolicy" nillable="true"/>
<element name="orgWideEmailAddressId" minOccurs="0" maxOccurs="1" type="tns:ID" nillable="true"/>
<element name="plainTextBody" type="xsd:string" nillable="true"/>
<element name="references" minOccurs="0" type="xsd:string" nillable="true"/>
<element name="targetObjectId" type="tns:ID" nillable="true"/>
<element name="templateId" type="tns:ID" nillable="true"/>
<element name="toAddresses" minOccurs="0" maxOccurs="100" type="xsd:string" nillable="true"/>
<element name="treatBodiesAsTemplate" type="xsd:boolean" nillable="true"/>
<element name="treatTargetObjectAsRecipient" type="xsd:boolean" nillable="true"/>
<element name="whatId" type="tns:ID" nillable="true"/>
  • Is there a way to implement: OnClick --> to send an email? As the template I am using is a custom Visualforce Email template, I am using this location.redirect by providing required values.
    – Arnold Jr.
    Jun 28 '17 at 3:21
  • Send an email to the recipient, i.e, Case record's owner.
    – Arnold Jr.
    Jun 28 '17 at 3:24
  • No. This is a standard Salesforce custom button added to the Case object's page layout.
    – Arnold Jr.
    Jun 28 '17 at 3:27
  • 1
    finally it worked for me, pls find the updated code Jun 28 '17 at 4:38
  • 1
    Well, I really really appreciate your help/time. You are just awesome. Take a BOW!
    – Arnold Jr.
    Jun 28 '17 at 4:42

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