I am trying to figure out how to create notifications here for a user to see when something happens to my custom object. I currently have a trigger which sends an email to the user and that works fine, but I would like to show a notification in Salesforce that shows up in the top right hand side "Notifications" bell.

I did a lot of searching and there is very little documentation on that notification bell, what shows up there, or how to create a notification. Does anyone have any information?

Bell:enter image description here


According to the documentation, you receive a notification for approval requests or if mentioned in a Chatter posts. You can most likely create a notification by using the process builder to post to Chatter with the user @mentioned

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You can achieve the bell notification through the new Summer '19 Custom Notifications feature however. It's a pretty simple process builder.


Upside of this is that you can also deliver these as push notifications to the user's mobile device/watch etc. (so long as they have the Salesforce1 app installed).

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