My requirement is to make the contact enter into Iphone decision split and Samsung incase if the contact purchased both the assets.
Here is the scenario, A contact purchases Iphone and Samsung Smartphone on same day; for iphone customers i have to send iphone emails and Samsung customers a samsung email.
If a contact has one asset I have no problem and Journey is working fine. but when a customer has 2 assets (iphone and Samsung) then contact is entering into one decision split and receiving 2 emails from the same (iPhone).
Expectation is he should receive 2 emails (one from iphone and one from Samsung )
Not sure how to overcome this issue.
we are using event based - Email studio audience. DE has 2 rows for the same customer.