I have a formula field on opportunities that calculates the Tier/Importance of an opportunity by looking at 'product purchased' and 'no. of licences purchased'.
I'm now trying to find a way to pull this field back up to the account level so at a glance you can see which customer type accounts have the highest Tier. Is there a way to get this value back to the account?
I tried using process builder - this worked when opportunities are closed (trigger) and so I was left with a load of accounts with blank values from opps that have closed in the past.