I am using out of the box functionality for Lead Conversion through the Convert button on the lead detail page. There are several custom fields on the Lead
object which need to be mapped to Opportunity
on conversion. The Lead object has 2 different Record Types and opportunity has 4 different Record Types. The custom fields on Lead
and Opportunity
are identical Text(100), and correctly mapped on the lead mapping.
The problem I face is that some of the custom fields are blank on the Opportunity
record even though there is a corresponding value in the converted Lead
. I understand that record types play a important role during the lead conversion. I tried using the default record type assigned to the user profile. Still the values on the opportunity are not visible. How can I debug further and discover the root cause?