I have a scenario that approvers can approve the records through email, but they should not 'Reject' through email.
Is it possible to achieve this through standard salesforce functionality? or any other alternative is there?
Thanks,
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Sign up to join this communityI have a scenario that approvers can approve the records through email, but they should not 'Reject' through email.
Is it possible to achieve this through standard salesforce functionality? or any other alternative is there?
Thanks,
I guess its either all or none. If you want users to be able to approve through email then you may not be able to block Rejections through email.
For such customizations, you can check Email Services and see if this works for you. You write your own custom code, and based on the body of the email, you can take decisions through apex code.
Regards,