At my company we are trying to use the new Asset Relationship objects in relation to Asset. I have been trying to look for documentation on this new standard object but have not found any. I already know just by observing the object that it is in a Master-Detail relationship with Asset, but that is not enough for me.

  1. I would like to know best practices for how and when to use Asset Relationship

  2. Are there any "gotchas" with Asset Relationship that I am not aware of?

  • If you can't find any documentation about this object, how did you find out about it? That might provide useful context.
    – Adrian Larson
    Jun 8 '17 at 21:24
  • @AdrianLarson I found out about the object because I was looking at Assets in setup and Asset Relationships was right under Assets Jun 8 '17 at 21:37
  • i'll bet there is pending doc for this as it is clearly available in Setup. But from what I can see it is a way for Assets to be related to other Assets that aren't in the normal Asset Hierarchy. See the RelationshipType and RelatedAsset fields
    – cropredy
    Jun 9 '17 at 23:00

If two assets are related to each other in a non-hierarchical way through a replacement, upgrade, or other circumstance, you can track their relationship in Salesforce using related lists on asset detail pages.

For example, suppose an elevator’s door is tracked as an asset named Door Model 1. Your customer decides to install a newer door, and Door Model 1 is replaced with Door Model 2.



I can't find an Asset Relationship in the Object Reference. However, from the Usages notes in the Object Reference for Asset, the quoted text below may be what you're referring to:

Use this object to track assets previously sold into customer accounts. With asset tracking, a client application can quickly determine which products were previously sold or are currently installed at a specific account. You can also create hierarchies of assets using the Parent Asset field. An asset hierarchy can contain up to 10,000 assets.

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