I have a community called developer in my org.I want to add a contact to this community.but when I click Members tab in community edit,I can only add a profile to community. So how do I add a contact to community ?

2 Answers 2


Check out: http://help.salesforce.com/help/pdfs/en/salesforce_communities_implementation.pdf

Scroll to Page 9 for the section: Adding Members to Your Community

  • it says adding users using profiles or permission sets.I want to add a contact to community.Do I have to add the contact to a profile or permission set for this ?
    – vishesh
    Commented Oct 5, 2013 at 7:07
  • yes, you make the contact a portal user and then add that user's profile or perm set to the community.
    – Ryan Guest
    Commented Oct 5, 2013 at 7:08
  • to enable as Partner Portal user: help.salesforce.com/apex/…
    – Ryan Guest
    Commented Oct 5, 2013 at 7:10

This has me baffled as well. As Ryan Guest says, its in:


... but you have to go to the Creating Communities Users section on page 23/24, then see "2. To create customer users ..."

The first step is to go to the Contact page, then at the top there is a button called "Manage External User", it has a drop-down option called "Enable Customer User" ... from there on it gets a little more obvious.

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