I have a Salesforce org. Email address in Org is [email protected] and domain is a company name hosted on gmail.

When I try to send email(Using apex or standard "Send email" button from objects) to any of the email address of same domain, salesforce shows that email is sent successfully but email is not recieved to recipients. If I send email to gmail hosted email address like [email protected], it works fine. Emails are recived by recipients.

I have also tested the "Test Deliverability" process in salesforce, same happens here.

Then I chnage my email address from [email protected] tpo [email protected]. It is working fine now. All emails are recived by recipients.

How I use the [email protected] email address in salesforce org and send email successfully([email protected] is valid email address)?

Is there any setting which I need to check or set?


1 Answer 1


This issue can be resolved by checking the checkbox "Enable compliance with standard email security mechanisms" in Deliverability setting in setup.

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