I have developed a Custom Lightning component: Intake form, which has input fields of custom objects. I am using this component on my Community(Napili)'s page which is publicly accessible.

This component is being accessible only for the Logged in Community user with user license: Customer Community Plus Login. Even the page is publicly accessible, why the component is not being displayed without a logged in user?

FYI I do have access="global" attribute on the Component as well.

  • 1
    does your guest user profile have read access to the object(s) related to your custom component?
    – glls
    May 26, 2017 at 5:27
  • @glls There won't be any guest users. It should be open to public. The form could be a source for submissions for people who don't have an user account at all. Just visit the page, fill the form and submit it.
    – SatyaV
    May 26, 2017 at 12:33
  • 1
    I understand. However, when you make your community public, umauthenticated users will use a certain profile. Usually with guest user license iirc. This profile should have read access to the components object.
    – glls
    May 26, 2017 at 16:18
  • Cool. That helped. I have no-access to the fields on the Community Portal Profile initially. \m/
    – SatyaV
    May 26, 2017 at 17:57

1 Answer 1


As mentioned, unauthenticated users will be using a certain profile which is accessible from the General Settings in the community builder as follows: enter image description here

you want to make sure (in my case) the getting started profile has access to the objects in your custom component (at least read access) under the profile settings.

you can find in the documentation steps on how to achieve this.

For template-driven communities, you can also access the guest user profile from Community Builder settings. Click General and then click the link under the Guest User Profile section.

  • My issue was resolved after giving the R/C access to the fields that are on the Component's form. All good. Thanks.
    – SatyaV
    May 26, 2017 at 18:08

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