I want to create a report on Queues to get Queue name and Queue member name. How can this be achieved? I researched and found that this cannot be done using standard reports. I will need to create vf page and export it as excel? Any other solution?
I used Einstein Analytics to automate the extraction of a list of Queue and members associated to each Queue. The 3 objects used are: Users, Group and Group Members. Here is how the dataflow looks: This dataflow was then used to create a dashboard with a Table view of queue and queue members with filters. This list can be then be exported as an Excel or a CSV file as per the requirements.