Business Processes

Email to Contact

Object: TestAppCon


Send an email to contact when appId field and conId field on TestAppCon are populated

Evaluate the rule when a record is:

created, and any time it’s edited to subsequently meet criteria

Rule Criteria (Filter)

what could be the rule criteria for this???

Tried this :- IF( ISNULL( Application_c ) && ISNULL( Contact_c ) , FALSE, TRUE) Its not working

  • can you please tell what is the data type of those two fields? Sep 30, 2013 at 9:44
  • This fields are lookup to application and contact.
    – TestNS
    Sep 30, 2013 at 9:51
  • try this : NOT( AND( ISBLANK(Application_c), ISBLANK(Contact_c) ) ) Sep 30, 2013 at 10:10

1 Answer 1


Use ISBLANK instead of ISNULL.

"Use ISBLANK instead of ISNULL in new formulas. ISBLANK has the same functionality as ISNULL, but also supports text fields. Salesforce will continue to support ISNULL, so you do not need to change any existing formulas."

Source: http://na3.salesforce.com/help/doc/en/customize_functions_i_z.htm#ISBLANK


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