I am creating a Process builder on case object. There are 3 criteria checks on a case record: 1. Case Record Type = Technical Support 2. Status = Re-Opened 3. Closure Reason = No response from the customer.
I am trying to do the same but getting the error "The formula expression is invalid-Formula result is data type (Boolean), incompatible with expected data type (Date/Time)."
This is difficult to understand why the type is being said incompatible. Any help would be much appreciated.