0

The error below occur if I'm converting a lead that has the same account in Lead Conversion. For example,

I put a Lead under the Account 1 then convert it also with Account 1. Is this possible in Salesforce OOTB or does the Salesforce thinks that it parents itself (Account) so that it shown an error of CIRCULAR_DEPENDENCY? What is the other recommendation to solve this error? Thank you.

Error: System.DmlException: Update failed. First exception on row 0 with id 0010n000001oXhvAAE; first error: CIRCULAR_DEPENDENCY, attempt to violate hierarchy constraints: [Hotel__c] Class.leadconvert.BulkLeadConvert.handleRegularAccountUpdates: line 261, column 1 Class.leadconvert.BulkLeadConvert.convertLead: line 92, column 1

  • are you converting from UI or you have written a code for lead conversion? – Santanu Boral May 16 '17 at 3:47
  • from the UI only @SantanuBoral – JMRAF69 May 16 '17 at 4:13
  • This is not an answer to the question. The post should be re-posted as a question. – Jarvis May 16 '17 at 4:35
0

You are right It seems you are trying to create a circular dependency and the same is not allowed in salesforce, say for example :-

you are trying to create a circular account hierarchy : -

For Example: Account 1's parent is Account 2, Account 2 parent is Account 3 and then you are trying to set Account 3 parent to be Account 1

it will be not possible in salesforce.

| improve this answer | |
  • So whenever I convert a lead in an account, the converted account will be the child of the the lead in an account? Am I right? @Avijit Das – JMRAF69 May 16 '17 at 5:29

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.