0

The error below occur if I'm converting a lead that has the same account in Lead Conversion. For example,

I put a Lead under the Account 1 then convert it also with Account 1. Is this possible in Salesforce OOTB or does the Salesforce thinks that it parents itself (Account) so that it shown an error of CIRCULAR_DEPENDENCY? What is the other recommendation to solve this error? Thank you.

Error: System.DmlException: Update failed. First exception on row 0 with id 0010n000001oXhvAAE; first error: CIRCULAR_DEPENDENCY, attempt to violate hierarchy constraints: [Hotel__c] Class.leadconvert.BulkLeadConvert.handleRegularAccountUpdates: line 261, column 1 Class.leadconvert.BulkLeadConvert.convertLead: line 92, column 1

Improve this question
3
  • are you converting from UI or you have written a code for lead conversion?
    – Santanu Boral
    May 16, 2017 at 3:47
  • from the UI only @SantanuBoral
    – JMRAF69
    May 16, 2017 at 4:13
  • This is not an answer to the question. The post should be re-posted as a question.
    – Jarvis
    May 16, 2017 at 4:35

1 Answer 1

Reset to default
0

You are right It seems you are trying to create a circular dependency and the same is not allowed in salesforce, say for example :-

you are trying to create a circular account hierarchy : -

For Example: Account 1's parent is Account 2, Account 2 parent is Account 3 and then you are trying to set Account 3 parent to be Account 1

it will be not possible in salesforce.

Improve this answer
1
  • So whenever I convert a lead in an account, the converted account will be the child of the the lead in an account? Am I right? @Avijit Das
    – JMRAF69
    May 16, 2017 at 5:29

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .