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We just implemented Salesforce CPQ in Production and found that every time a user does anything that requires a call out to the server that CPQ is on... Okta wants to re-authenticate each time, which is a huge pain for the user.

Any idea if this is an issue with Okta or CPQ, and if so how to get around it?

  • It's probably an Okta issue, so you might want to contact their support, too, if you have not yet already. – sfdcfox May 12 '17 at 18:54
  • Put in a case with Okta and Salesforce - Have not heard back from either yet. Hard for me to believe that we are the only company in the world that uses Okta and CPQ. – megachuck May 12 '17 at 19:16
  • Is this really something that nobody has heard of? – megachuck May 15 '17 at 22:51

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