1

Say we have a Pardot Prospect field 'Interests' and someone would update that field, either they themselves using a form or we do it through the Pardot UI (if we're on the phone with them).

Then how can I send out an email saying 'Thanks for updating your interests' every time they/we change that field?

I can use an automation rule, but that only matches once. So that does not cover the case when we update the field multiple times.

I can create a completion action on a form (which runs on every submit), but that doesn't cover the usecase that I change the 'Interests' field through the UI or the API etc.

Any other options?

  • Hi Willem did you find a solution already? – Fred Jul 1 '17 at 16:06
  • No not really, unfortunately. We've started to look into other soloutions as well, because it seems to be too difficult in Pardot at this time. – Willem Mulder Jul 3 '17 at 17:17
  • Good news I guess, see my answer – Fred Jul 3 '17 at 20:06
2

Pardot: June 29, 2017

Pardot Automation Rules now have ‘repeat’ functionality. This new feature allows the User to determine if an Automation Rule should be allowed to match a prospect more than once.

Source: Pardot blog | Automation Rule Repeat Functionality

  • That's exactly what I needed! Thanks so much for sharing! – Willem Mulder Jul 3 '17 at 20:59

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.