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I am trying to fetch some user information from a survey page to a data extension. for this all things are at place and I am redirecting subscriber to a thank you page and capturing this information.

   %%[
var @q5_overallHow5, @q6_didOur6, @q8_wouldYou8, @q10_whatAspect10, @q11_whatAspect, @q12_pleaseExplain, @EmailAddress

set @q5_overallHow5 = RequestParameter('q5_overallHow5')
set @q6_didOur6 = RequestParameter('q6_didOur6')
set @q8_wouldYou8 = RequestParameter('q8_wouldYou8')
set @q10_whatAspect10 = RequestParameter('q10_whatAspect10')
set @q11_whatAspect = RequestParameter('q11_whatAspect')
set @q12_pleaseExplain = RequestParameter('q12_pleaseExplain')
set @EmailAddress = RequestParameter('EmailAddress')


InsertData("SurveyResults",
           "q5_overallHow5",@q5_overallHow5,
           "q6_didOur6",@q6_didOur6,
     "q8_wouldYou8",@q8_wouldYou8, 
     "q10_whatAspect10",@q10_whatAspect10, 
     "q11_whatAspect",@q11_whatAspect, 
     "q12_pleaseExplain",@q12_pleaseExplain, 
   "EmailAddress",@EmailAddress
   )
]%%

This code was working fine but now all of a sudden something's not working as expected and on submit button there is a 500 internal server error.

I have checked all the settings under cloud page and removing this ampscript is allowing me to save and publish the content but I am not able to save and publish after putting this ampscript block.

Please have a look on this page

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  • 1
    Do you have a primary key on your SurveyResults Data Extension? Any Required/Not Nullable fields?
    – Macca
    May 4, 2017 at 6:52
  • Have you always had those line breaks in the InsertData function?
    – Macca
    May 4, 2017 at 6:54
  • yes, I believe so, I do have a primary key in my DE without it system won't let me save the data extension. "q5_overallHow5" is primary key. This DE is not sendable nor testing. rest of the feilds are set to nullable. Besides there is no required field in my survey form which I have created using HTML. that can be found here pub.s7.exacttarget.com/wethzsthteg/gyu52oslskq
    – pragyanshu kukreti
    May 4, 2017 at 7:51
  • I'm not sure I follow. You can create a Data Extension without a primary key, certainly. And are you trying to insert a value for "q5_overallHow5" that already exists in the table?
    – Macca
    May 4, 2017 at 7:54
  • I have checked and figured out that after removing this inserdata function, page is saving and publishing fine. so I'm not sure what is wrong in this inserdata functio./
    – pragyanshu kukreti
    May 4, 2017 at 7:55

1 Answer 1

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@andrew it was just spinning when I was trying to publish this thank you page, after removing this insertdata function saving and publish were working fine. I created a new data extension will all nullable fields and right now it allowed me to save this thank you page. and this works fine now. I/m not sure what was the issue with this Data extension but creating a new data extension with same fields resolved this issue.

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