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Steps I performed:

  1. Created a first Data Extension (DE) with the following fields:

    • SubscriptionKey >> primary key and required
    • EMail >> not required
    • Mobil >> not required
    • Firstname >> not required
    • Lastname >> not required

      1.1 This DE is set to sendable and is used as root

      1.2 I have imported the Records

  2. Populated "All Subscribers" with the SubscriptionKeys that appear in the first DE. Hence SubscriberKey from AllSubscribers matches the PrimaryKey from the first DE

  3. Created a second Data Extension with the folliwing fields:

    • SubscriptionKey >> NOT primary key but required
    • EMail >> NOT primary key but required

      3.1. This DE is set to sendable and is used/marked as root

      3.2. I have imported the Records

  4. Created a POPULATION and linked Contacts to the first Data Extension via ContactKey and SubscriptionKey (1:1 relation)

  5. Created an ATTRIBUTE GROUP and linked Contacts to the second Data Extension via SubscriptionKey and ContactKey (1:1 relation)

  6. Order of Emails in Contact Builder - I have created a new Email and adjusted the order.

  7. Created my Email and Content using Content Builder

  8. Created a super simple Journey

    • Target Group >> Email Studio Audience >> Selected DE was the Second Data Extension
    • no further contact filters what so ever
    • Re-Entry after finishing the Journey
    • Testing showed no errors

My Result:

  • my contacts get processed
  • they met the criteria
  • contacts are accepted
  • no email has been received

What I have tried so far:

  • create an SQL Automation
  • do it w/o the second DE
  • If you open Email app > Tracking [menu] > Sends > Journey Builder Sends > Journey Name > Version, do you see the emails that have been sent? – Eliot Harper Apr 28 '17 at 13:43
  • Hi Eliot, thanks for helping me out. Unfortunately there is nothing there. Although once the E-Mail has been sent. The following time the send always failed. – Raymond May 2 '17 at 6:35

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