I created a path for the lead conversion process. Now I reached the final step in my path in Lightning Experience, and I am trying to convert my lead.
However, the Converted Status picklist is empty:
If I do the same process in Classic, I can pick from the following available values for the lead Converted Status:
My question is: Is this a bug? Does anyone have any suggestions on solving this?
As additional information I can say that
- There are no lead record types besides -Master-,
- I just created a new developer edition, as I thought the old one might be filled up with too many Trailhead challenges, but maybe this does not sem to be the case.
- I have deactivated all existing (4) lead statusses and used my own, and my own lead statusses include a total of 8 statusses, where 1 is the default, and 1 is converted.
- I have set Preserve Lead Status = false under Lead Settings
- There is only 1 lead process, and all lead status values are added for the process.
- There is only 1 path created, and this is for leads.