5

how to generate letters in salesforce from templates, and then to print via some button (print button). I am in confusion about this. As I am confused in merge mail and generating letters.

Thanks in advance.

4

Read about Salesforce Mail Merge.

If your question is about Email Templates , you can read here.

There is extensive documentation on how to create and use.

2

You could create a visual force page which renders as PDF and generates a letter. It's straightforward to print a PDF.

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