I am working on the Using Feed Filters to Manage Your Feed module on Trailhead and facing the below issue. How do I add feed filter to custom layout?
I created this filter:
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I had to follow below. Done ! This works
Adding Filters to the Case Layout Page To add a standard feed filter to your case layout page:
I also ran into this same issue. There was no record Type. But I,ve got 4 Cases Pages Layouts and 3 custom Profiles. The affected pages were not the same according to the profiles. I modified the Page Layout Assignment of the Case object so that every profile has the same (called "Case Layout"). I've modified the Feed View of "Case Layout" and finally the challenge was successful.