2

Is there a way to disable the mass email options within Saleforce to allow us to prevent the user community from throwing us over the daily limits?

Thank you.

3

Yes; this can be configured by profiles and permission sets. If you remove the "Mass Email" permission the users will not be able to use it.

Update

Using the old Profile interface, this permission is in the "General User Permissions" block.

In the Enhanced Profile interface it is under "System Permissions".

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