I'm building a preference center page and am trying to make use of LogUnsubEvent.

Microsite Structure is:

  • Unsubscribe Page
  • Actions Page (contains LogUnsubEvent script)

When I use a form on Unsubscribe Page with an action to POST to Actions Page, everything works perfectly. However, I'd rather have the lead stay on the Unsubscribe Page. Using a jQuery AJAX call to the Actions Page results in...nothing. No opt out processed, no response.

What needs to be done to use an AJAX post instead of a form submission?

AJAX Call:

$("#optOutFormSubmit").click(function(e) {
  if ($("#optOut").is(":checked")) {
        method: "POST",
        url: "http://cloud.email.customdecorators.com/Preferences/Actions",
        data: {
          email_address: "example@example.com",
          jobid: "123",
          listid: "123",
          batchid: "",
      .done(function(msg) {
        console.log("ajax posted");
  } else {

1 Answer 1


Ended up using Ampscript to write the message "success" to the page and changing the AJAX method to GET and then parsing the html for the "success" message (or fail).

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