1

We have a support community used by internal employees and customers. Every time a new user is registered, the system sends a welcome email. While we want to keep sending this message to customers, we would like to disable it for employees. In the future we might want to have 2 different emails, one for customers and one for employees.

Questions: 1 - How can we disable it for employees? All have the same email domain 2 - How can have use different messages for external customers and employees?

Thanks

3

Under community management, you can disable this feature enter image description here

Afterwards, you can send a welcome email based on the Profile that created an account using the process builder

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