Created a new user with standard profile System Administrator. Irrespective of the link I click in system, even Personal Settings and My Profile and even searching anything gives the same insufficient privileges message:

Error: You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. For more information, see Insufficient Privileges Errors.

1 Answer 1


Sounds like this user has the API Only permission assigned to it. If you can access records via something like workbench that would definitely be the issue.

See also this doc for further info on this permission.

  • While this seems like a valid point, if using the standard system admin user profile as the OP says, it is not possible for it to be an API only user as you cannot edit the profile
    – Eric
    Apr 7, 2017 at 20:05
  • 1
    Checked and confirmed not a API only user. Apr 7, 2017 at 20:40

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .