I'm using the Standard Service Contracts, with Parent Service Contract. When looking on the actual record, the parent shows up as expected.
However, when adding the same field to a list view or a related list, it shows the ID of the parent. Additionally, clicking the link takes you to the child service contract.
Is this a configuration issue somewhere?
Edit: I've used a formula field to get the name of the parent contract and display it on the list views and related lists, but I'm still curious if anyone has an idea on why this happened?