Can not access anything on salesforce

Question

shows weekly export service.

and option to download. Even if i enter a url for lead details page.

I have check SOAP integrations logs even that user is not allowed to login. If i try to login from web it redirects to above url.

Are you using any browser extensions? Maybe try an anonymous Chrome Tab as it won't load any of the extensions. — Daniel Ballinger, Commented Mar 27, 2017 at 7:07
No I am unable to login into login into sandbox also. Looks like billing issue — Shanker Paudel, Commented Mar 27, 2017 at 9:38

Daniel Ballinger · Accepted Answer · 2017-03-27 18:37:21Z

1

I've had confirmation that if you don't pay your Salesforce fees you will either find:

Sounds like you are now in the second case. Best download your data or pay the invoices to get the lights turned back on.

answered Mar 27, 2017 at 18:37

Daniel Ballinger

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once invoice is cleared all my customisations will be there right? This is quite obvious i just want to confirm. Do you think there can be some other issue.
– Shanker Paudel
Commented Mar 28, 2017 at 11:54
@ShankerPaudel I've never personally been through this process. That said, I would be extremely surprised if you customisations were lost. As long as you are still logging into the same org they should be there.
– Daniel Ballinger
Commented Mar 28, 2017 at 18:54
Yes everything is there no issue.
– Shanker Paudel
Commented Mar 30, 2017 at 9:34

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