I have the below Custom HTML Email Template, which incorporated our logo as a letterhead as follows:
<html> <body> <table style= "width: 100%; background-color: #09C" cellpadding= '0' cellspacing= '0'> <tr> <td style="text-align:left"> <img alt="Support Logo" src="https://xxx.my.salesforce.com/servlet/servlet.ImageServer?id=xxxx&oid=xxxx"/> </td> </tr> </table> .... </body> </html>
When we use this Email Template to send emails, the feed item has the following '[Inline image URL' declaration as a subject, instead of showing the first line of the actual Email Message:
This was reported as an 'idea' here - https://success.salesforce.com/ideaView?id=0873A000000cMKGQA2.
I wonder if there is a way to workaround this (would it be possible to make a Formula field with the Image) and add that to the Custom HTML Email Template)?