Can anyone briefly explain these commerce cloud concepts?

  1. Objective

  2. Datamodel

  3. Editions

Is there a free trial version of commerce cloud available? If yes where can I find it? How can I enable commerce cloud in my Developer Org?

1 Answer 1


Commerce Cloud is what was formerly branded as Demandware that Salesforce recently acquired. To the best of my knowledge, it isn't yet available for enablement in a Dev Org. You'll want to contact your Account Rep to ask about a trial.

To answer your other questions:

  1. Commerce Cloud is intended to provide a personalized customer-centric engagement as they shop. It allows service agents to offer relevant suggestions, answer questions and interact with shoppers, plus provide knowledge articles, answer questions, etc. The analytics included are extensive. Its architected to provide security for shopping/checkout, catalog, site and inventory management features that can be integrated with your Salesforce instance for your other business purposes.

  2. The specific infrastructure used to host Customer Data is described in the “Infrastructure and Sub-processors” documentation available here.

  3. For options, see your Account Representative. I'm only aware of one "version".

  • 1
    Thank you for your help,Is possible to enable in salesforce sandbox editions ? Commented Mar 21, 2017 at 6:21
  • 1
    Again, you'll want to talk with your Account Rep to learn more about the product, but yes, it can be sandboxed.
    – crmprogdev
    Commented Mar 22, 2017 at 18:56
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    Your links are not available for me. Which document is that referring to?
    – mabi
    Commented Jul 25, 2017 at 10:36
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    @mabi Try this kb article which should have links to the docs I used as references: help.salesforce.com/….
    – crmprogdev
    Commented Jul 25, 2017 at 18:18

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