Am trying to add help link in a visualforce page which points to pdf uploaded in documents tab.But looks like documents is not available in Communities.What's an alternative for adding this help document in communities.

  • Can you use files or content tab for respective community users?
    – Raul
    Mar 15, 2017 at 21:33

2 Answers 2


Here's some advice. Take it or leave it.

Exposing documents externally is possible in salesforce, but it's not easy or scalable. For our communities we have switched over to an Amazon S3 bucket.

The advantages:

  1. The process of uploading and exposing documents is easier in AWS, which in turn makes it easier to train people.
  2. URLs were easier to CNAME. Marketing loves those pretty URLs.
  3. More space! AWS provides an easier path to upgrade storage.

If you want to use salesforce you can use Chatter Files. see this post for more information : Access Document(pdf or doc) without Salesforce login


Options that I can think of:

  1. Create a knowledge article and upload the PDF to that article, than link to the knowledge article on your page
  2. Convert your PDF to a web page and than render the page as PDF in Visualforce and link to that page: https://developer.salesforce.com/docs/atlas.en-us.pages.meta/pages/pages_quick_start_renderas_pdf.htm
  3. Create a new folder with the following settings to store your doc: example folder
  4. Host it outside of Salesforce

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