Does anyone have experience with the Salesforce Console Integration Toolkit, specifically the focusSidebarComponent() function. I have a few different VF pages displayed in the sidebar (CustomerKb (id="CustKbVF" name="CustKbVF"), Announcements) and I want to set up a JS onclick to focus CustomerKb from the Announcements tab. Any suggestions on what I'm doing wrong?

<script type="text/javascript">
function focusCustKb() { 
                                                         pageName: 'CustKbVF'}), "CustKbVF", focusSuccess);
var focusSuccess = function focusSuccess(result) {
    //Report whether going to the tab was successful
    if (result.success == true) {
        alert('Going to the tab was successful');
    } else {
        alert('Going to the tab was not successful');


<A HREF="#" onClick="focusCustKb();return false">
    Click here to focus Customer Kb</A>     

Screenshot of Console

Screenshot of layout

  • What behavior do you observe? Are you seeing any errors in the javascript console?
    – Adrian Larson
    Mar 10, 2017 at 19:47
  • @AdrianLarson when I click on the link it stays on the same tab and pops up the announcement "Going to the tab was not successful". There is nothing in chrome's inspect element console when I click the button.
    – McWiskers
    Mar 10, 2017 at 21:21
  • Done, sorry. New to Stack Exchange.
    – McWiskers
    Mar 14, 2017 at 21:48
  • The component id is almost certainly not CustKbVF, that's likely your issue. I don't see how to get the correct value though. Hmm...
    – Adrian Larson
    Mar 14, 2017 at 21:52
  • I tried using > var tabId = sforce.console.getFocusedSubtabId(result); > sforce.console.focusSidebarComponent({componentType:'VISUALFORCE', pageName: 'CustKbVF'}, tabId.id, focusSuccess); But I probably did that wrong.
    – McWiskers
    Mar 14, 2017 at 22:22

1 Answer 1


I finally figured out what was up. I had incorrect values for the pageName and tabId fields. pageName should have been the actual name of the visualforce page minus the extension (CustomConsoleCustomerKbTab) and not the name="" value. The tabId should have been left blank "". The console will assume it's the current tab if left blank. Works like a charm now!

function focusCustKb() 
{ sforce.console.focusSidebarComponent 
                 pageName: 'CustomConsoleCustomerKbTab'}), "", focusSuccess);}

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