0

Some users only see the first 5 items in a related list where as other users see the full list on the page layout.

Is there a way of controlling this so that all users only see the first 5 items for each related list on the page layout?

1
  • 1
    If they click "Show more" SF remembers that for some period of time (not sure on the criteria). And I do not believe you can customize it
    – Eric
    Mar 8, 2017 at 17:39

1 Answer 1

2

In classic Related List mode, the user can choose to view more or fewer records at once by clicking on the "more / fewer" options at the bottom of the related list. The administrator cannot override this. If you enable "separate loading of related lists" in Setup > Customize > User Interface, then the default value will be 5, and users can load more records by using the "More" option.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .