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I have placed the Live Chat into an iFrame and the chat functionality works. Unfortunately, when I click the 'cancel chat' button, the chat ends, but the iFrame is still visible.

Is there a way to make 'cancel chat' button close the iFrame, as it does when the chat is in a pop up?

3
  • Can you write onlclick event in your button to close popup like onclick="window.close()"? – Raul Mar 7 '17 at 13:58
  • Unfortunately this does not work, as the Live Agent chat window with the 'Cancle chat button' is delivered by SalesForce. – TomekLach Mar 13 '17 at 20:14
  • Oh that sucks ! – Raul Mar 13 '17 at 20:18
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"Closing" the current iFrame is not possible but you can tell the parent to manipulate the dom and make it invisible.

In IFrame:

parent.closeIFrame(); //Call this method onclick on Close Chat button

In parent:

function closeIFrame(){
     $('#youriframeid').remove();
 }

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