We have a community user say "U1" which is having a internal contact say "C1" in salesforce and that contact is related to an Account say "A1". So when user "U1" login into the community and go to contacts tab we have to show only the contacts related to account "A1". i.e The community user can only be able to see the Account contacts with which its internal contact is related to.

  • 2
    What is the OWD for Accounts and Contacts in your system? – Shailesh Patil Mar 6 '17 at 12:15

You need to create the Sharing Set on the Communities. If you go to Setup--> Customize --> Communities --> Communities Settings, you will find the section called Sharing Sets. Create a new sharing set with name and add the relevant profiles. Then add Account and Contacts to your available objects list. Then, below select object, you can find the section to configure access to these objects. Click on Setup besides Accounts first. Set the rule as shown below. enter image description here

Then click on Setup besides Contacts and set the rule as shown below.
enter image description here

Other related pics are as follows: enter image description here enter image description here

Hope this helps!

| improve this answer | |

For Customer Community user, you can use Sharing Set to share the Contact records.

Note to make your OWD as private for Account and Contacts. Access might something like as follows:

enter image description here

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.