Our customers often go through several forms/steps but not every customer reaches the last possible step. Thus, imagine 3 steps. Some only complete the first, others the second and others the third. Every step is connected to a different Triggered Send Data Extension btw.
Instead of triggering an email for every completed step, we would like to be able to send 1 email summarizing the already completed step(s) and possibly motivating to follow the missing ones. In order to do so, we were contemplating triggering a triggered send ONLY at step 1, but delaying the trigger by 10 minutes.
Does anyone know if this is possible within Marketing Cloud? Or does this have to be set up in backend/development?