Are the communities and Community Cloud same? I bit confused when I see the community is a feature needs to be enabled, then creating domain, branding etc., and accessible using community specific licenses. Then what does Community Cloud product denotes? Can anyone please provide a clarity on this?


Yes, the Salesforce Community Cloud is the overall term for the communities products and licence types.

There are several types of community possible for different use cases:

  • Customer communities
  • Partner communities
  • Employee apps and community

Communities cloud pricing and editions information

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