Are the communities and Community Cloud same? I bit confused when I see the community is a feature needs to be enabled, then creating domain, branding etc., and accessible using community specific licenses. Then what does Community Cloud product denotes? Can anyone please provide a clarity on this?
1 Answer
Yes, the Salesforce Community Cloud is the overall term for the communities products and licence types.
There are several types of community possible for different use cases:
- Customer communities
- Partner communities
- Employee apps and community
Communities cloud pricing and editions information