I have requirement as to create approval process which can be approved or rejected via email. I found Automation Setting to enable email response in which only salesforce users has adminstrative permission is taken.
Is there any other way to meet this requirement.Can non registered users able to approve the process or not after the submission.

1 Answer 1


If you navigate to Setup > Workflow & Approvals > Process Automation Settings there is a checkbox Enable Email Approval Response for Enabling email approval response lets users reply to email approval requests by typing APPROVE or REJECT in the first line and adding comments in the second line.

You may want to go through this documentation for more detailed information.

  • It shows only salesforce users that too only one has System adminstrative permission. How can we enable email response for non registered salesforce users. Feb 25, 2017 at 15:54

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