On the case object, I get the following error (pic below) whenever I click Troubleshoot, Problem, or Solution button. I can fix the code, but I can't find where it's located. Can someone suggest where this code is located?
Add a comment
|
1 Answer
These are most likely custom buttons, found in Setup > Customize > Cases > Buttons, Links, and Actions
In there you'll find OnClick Javascript buttons named Troubleshoot, Problem, and Solution
-
-
1@IsBoyd I made a mistake and accidentally said Customize > Accounts. I changed my answer to Customize > Cases as this was your use case Feb 23, 2017 at 16:17
-
-
@IsBoyd are these buttons located on the case page layout, next to the standard Edit/Delete/Clone buttons? If so, they must be custom buttons found in
Setup > Customize > Cases > Buttons, Links, and Actions- if you are not referring to page detail buttons then please provide more information/screenshots of where your button is located on the page. Is the button part of a managed package? Feb 23, 2017 at 16:22 -
Ok, just looked at the record with the issue. The buttons are on ActivityHistory object. Feb 23, 2017 at 16:29