When I try to self register a user, I get an error and then an email that states

"There was an error in registering a user in site ****SITENAME****. The error message is: Please specify the Company Tag for this User."

The account is a partner account, self registration is enabled, default account is set to the partner account. Owner of the partner account has a role. A profile is selected that is a community user profile.

I am using the standard self register lightning component.

Any Ideas?


It seems like your user object has a required field Company Tag.

You may either remove the required custom field if not necessary


  • customize the self reg visualforce page to add this field
  • Also, customize CommunitiesSelfRegController, to pass this value for user creation.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.