I have 2 different communities - Partner & Customer. There is this use case of having Partners accessing the Customer community also because of business model client do.

What I was planning to have Permission set for to which Partners will be assigned and use that permission set in Customer community to allow partners login/access.

So the question now is that when Partners are added in Customer community via permission set are they going to get the separate and new login (username+password) for customer community or they can use their existing login credentials (which they use for partner community) to access the customer community?

  • 2
    Login depends upon the URL, credentials remain the same
    – Raul
    Commented Feb 8, 2017 at 20:25
  • Yes, as you said login credentials remains the same. Thanks Commented Feb 13, 2017 at 22:56

1 Answer 1


When you create a Community in Salesforce, you can choose a unique domain.

So lets say you have base URL for community as https://yourcompany.force.com, domain for customers as customer and partners as partner.

Now if you allow a user with access to both communities, they can use same login credentials for both communities:

  1. Customer community login would be through https://yourcompany.force.com/customer
  2. Partner community login would be through https://yourcompany.force.com/partner

Yes, you can use permission sets to Add Members to Your Community.

  • yeah, I know that single user can have 2 login URL but that was not my question in real. I want to know basically if I assign the partner user to customer community using permission set then does partner user have to use the same login credentials or he will get new login username and password? Commented Feb 8, 2017 at 21:16
  • Ah, I had added a comment to question which I didn't add here- Login to community depends upon the URL, credentials remain the same. Added in answer as well!
    – Raul
    Commented Feb 8, 2017 at 21:19

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