1

My SQL is a little rusty, but this query should be simple enough. I'm trying to get a list of all the emails in the all subscriber list that have a status of "unsubscribed" or "held" in the system. The following query errors on "_Subscribers is not a known data extension or system data view." I'm sure I don't have the table name correct, but I'm not sure what it is or how to find it.

SELECT EmailAddress, SubscriberKey, [Status]
FROM _Subscribers
WHERE [status] is ('unsubscribed','held')
Improve this question
1
2

If you're getting that error, I assume you are trying to access the _Subscribers Data View from a child Business Unit. Try the following (and note the IN operator):

SELECT EmailAddress, SubscriberKey, Status
FROM ENT.[_Subscribers]
WHERE [Status] IN ('unsubscribed','held')
Improve this answer
2
  • Thank you Eliot. I'm still getting this error: An error occurred while checking the query syntax. Errors: ENT.[_Subscribers] is not a known data extension or system data view. You can only query existing data extensions or system data views. – Derek Hansen Feb 7 '17 at 16:57
  • Not all SFMC accounts have the Enterprise tables enabled via Query Activities, You may want to contact support. – thechrishaddad Feb 28 '19 at 0:09
0

Eliot answer is correct but you try this

SELECT EmailAddress, SubscriberKey, Status
FROM _Subscribers
WHERE Status IN ('unsubscribed','held')
Improve this answer
4
  • Thanks. Again, I'm getting this same error: An error occurred while checking the query syntax. Errors: _Subscribers is not a known data extension or system data view. You can only query existing data extensions or system data views. – Derek Hansen Feb 7 '17 at 18:14
  • It's rare, but I've seen accounts where you need support to activate the Data Views for querying. Are you able to query any other data views? Try: "SELECT * FROM _Open" as an example – AnonWonderer Feb 7 '17 at 20:05
  • Nope. How do I turn on data views for querying? I guess that's step #1 :) – Derek Hansen Feb 7 '17 at 20:13
  • Create a case with SFMC support and they should be able to enable it in short time. If you've never made a case before, do as follows: Hover over name at the top right of the screen within Marketing Cloud -> Salesforce Help & Training -> Select Contact Support / Create a Case at bottom right of screen -> General Email Functionality. – AnonWonderer Feb 7 '17 at 20:34

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.