I am trying to import a list of about 400,000 records into a list. Upon completion of the upload, I only get 2k records imported with the rest returning an "Invalid Context Status" and failing. Would appreciate advise on this.
2 Answers
Figured out what was wrong. Initially the list was 2.2M long and I chose to go with the automatic mapping suggested by the wizard. This imported about 1.7 M customers and failed on the remainder. To get the remaining 400k records through, I had to clear all the recommended mapping and manually map the required field. I suspect the automatic mapping might have failed because of null values in the optional field.
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2Typically this error is from trying to import subscribers with a status field value that isn't 'Active' or 'Unsubscribed'. You can't upload subscribers with a 'Bounced' or 'Held' status. Not sure if this was the case for you, but it's the only time I've seen it come up. Jan 31, 2017 at 5:45
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1Thank you so much @AnonWonderer - this was indeed our issue. We were pulling out our hair trying to reliably reproduce the issue! You should post this as an alternate answer. May 16, 2020 at 17:30
Posting as an alternate answer as requested:
Typically this error is from trying to import subscribers with a status field value that isn't 'Active' or 'Unsubscribed'. You can't upload subscribers with a 'Bounced' or 'Held' status. Not sure if this was the case for you, but it's the only time I've seen it come up.
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This wasn't the issue, but it makes sense why this would also cause it! May 22, 2020 at 21:02