Can someone please point me to documentation that deals with the situation where "Bob" is out of the office for hours/days/weeks, and "Jerry" needs to access "Bob's" SF User to do "Bob's" job?
I thought this was Delegation, but I'm finding nothing helpful. Ifound an Idea that deals with it in some way, but essentially someone needs to LOG IN as "Bob" and act on behalf of "Bob" as "Bob".
Thanks!
Idea link: https://success.salesforce.com/ideaView?id=087300000006n5HAAQ