1

I need to delete a contact, that has closed and open cases created by him. that were created by the self service portal.

Trying to delete it, I get the standard window that shows the cases attached, and a message it can not be deleted.

Is there a way I can transfer/change the creator?

3

You can not delete the either Account or Contact if Case record is related to it regardless of Closed or Open, You should first need to delete the Case associated with the Contact and then you can delete the contact. This can also be done by changing the Contact field of Case by some other Contact and then delete the contact after updating the Case associated with it.

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