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When I log into Salesforce, I cannot change Permitted Users on this connected app. If I go to a different sandbox (where I have created a similar app) I CAN change this. I am the creator of both connected apps and I have system administrator permissions in both sandboxes. All other settings, as far as I can tell and remember, are the same.

Why would this option be locked?

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  • Is there a package that installed the connected app as a managed package ?Only manage package can lock it . – Mohith Shrivastava Jan 6 '17 at 15:32
  • No, I JUST created this in the environment where I am trying to change it. That is why it is so perplexing. – Curious Blueprints Jan 6 '17 at 15:33
  • What is the navigation path you have reached the page ? Via Admin or via Develop > Apps . Please try both the navigational paths – Mohith Shrivastava Jan 6 '17 at 15:37
  • I have tried both paths and it results in the same restriction. – Curious Blueprints Jan 6 '17 at 15:38
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I figured it out. I navigated to Manage Apps -> Connected Apps and edited the options at the top of the page: "Limit API access to installed connected apps with the "Admin approved users are pre-authorized" policy" was checked.

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