This is my first go round with writing a workflow rule and am struggling to find correct syntax. Our Salespeople who generated a lead (Salesperson__c - a contact lookup field) want to get an email when the Status (Status) of the lead they brought in changes.
So I first tried
Status= ISCHANGED(field). No luck, so then I tried
Neither worked because it's a picklist I believe.
Do I need to use a
ISPICKVAL formula? If so, does someone know correct syntax for this?
My updated formula is:
TEXT(Status) != TEXT(PRIORVALUE(Status))
But it gives this error:
Error: Function PRIORVALUE may not be used in this type of formula