When accessing/using Console, what is the difference between:
A. Giving a user Service Cloud User (which you can provide using the check box in their profile);
B. Sales Console User permission set license?
Does one give more/less access than the other?
My org. uses Sales Cloud so we are able to set up Console but I am not sure which of the above to use when I need to provide users access to the Console itself. I tested it out (in terms of access) and anyone with either or of the above is able to access the Console so that is my confusion.