Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It only takes a minute to sign up.
Sign up to join this community
I am using AMPScript in my email and some time it return error so my interaction journey failed. I have two questions.
2.Is there any thing try,catch like functionality available in ampscript to avoid errors or something like this?
Best Wishes
Journey emails are Triggered Send Definitions, so subscribers go in one at a time. If one fails, it won't cause the other ones to fail, but it may pile up the trigger queue -- requiring some intervention to resolve.
If there's no opportunity to validate the send audience beforehand, it's best to proactively check you send context values and then utilize the RaiseError() function to skip the subscribers. I code every email using this pattern (maybe not with the RaiseError(), but at least with my "no-naked personalization strings" rule:
%%[
var @contextField1
set @contextField1 = AttributeValue("contextField1")
if not empty(@contextField1) then
/* do stuff */
else
RaiseError("invalid context data", 1) /* 1 means skip the subscriber */
endif
]%%
You could use a Server-side JavaScript try/catch with AMPscript, but additional overhead is a byproduct.
Dell,
As soon as your send encounters a contact with invalid data and returns that error it will fail and will not attempt to send to further contacts in that DE.
If you opened your DE and saw your contacts ordered from top to bottom anything after a contact with invalid data won't be sent to.
I'm not aware of any functionality like that however you can create a support case to get further details regarding the error you're encountering.