0

I need to send out email alerts on specific days based on the value of a date field. Infact two emails- one when the date approaches and other 10 days later. Now a time based workflow would have easily worked. But the requirement also has cc and bcc fields in the email template. How can i incorporate these features while sending email through workflow? If not what is the way around.

1 Answer 1

1

I suppose, this is not possible using a Workflow Email Alert Action.

Please check this link to vote for https://success.salesforce.com/ideaview?id=08730000000BrEkAAK

Workaround would be to achieve this via Process Builder or Apex.

1
  • not sure how Process Builder helps as it references Email Alerts and email alerts cant' specify cc or bcc.
    – cropredy
    Dec 8, 2016 at 6:51

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .