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I need to send out email alerts on specific days based on the value of a date field. Infact two emails- one when the date approaches and other 10 days later. Now a time based workflow would have easily worked. But the requirement also has cc and bcc fields in the email template. How can i incorporate these features while sending email through workflow? If not what is the way around.

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I suppose, this is not possible using a Workflow Email Alert Action.

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Workaround would be to achieve this via Process Builder or Apex.

  • not sure how Process Builder helps as it references Email Alerts and email alerts cant' specify cc or bcc. – cropredy Dec 8 '16 at 6:51

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